Your trust is the foundation of everything we do at TrueWay Finance. This policy explains exactly how we handle your data.
Welcome to TrueWay Finance. This Privacy Policy applies to all users of our website truewayfinance.com and any related services we offer. By using our website, you agree to the collection and use of information as described in this policy. Please read it carefully.
Information We Collect
At TrueWay Finance, we collect two types of information: information you provide to us directly, and information collected automatically when you use our website.
Information You Provide Directly:
- Full name and email address when you register or subscribe to our newsletter
- Contact details submitted through our enquiry or contact forms
- Financial preferences or queries you submit for advisory purposes
- Account login credentials if you create a user account on our platform
- Any feedback, comments, or communications you send us
Information Collected Automatically:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or search engine query that brought you to our site
- Device type (desktop, mobile, tablet) and screen resolution
How We Use Your Information
TrueWay Finance uses the information we collect for legitimate business purposes only. We do not sell your personal data. Specifically, we use your information to:
- Provide, operate, and improve our financial content and services
- Respond to your queries, questions, and support requests promptly
- Send you newsletters, updates, and financial insights you have opted into
- Personalise your experience on truewayfinance.com
- Analyse website traffic and user behaviour to improve our content
- Comply with applicable legal and regulatory obligations
- Detect and prevent fraud, abuse, or unauthorised activity
- Process any transactions or service requests you make
Important: TrueWay Finance provides financial information and educational content only. This website does not provide regulated financial advice. Please consult a qualified financial professional before making any investment or financial decisions.
Cookies & Tracking Technologies
TrueWay Finance uses cookies and similar tracking technologies to enhance your browsing experience and analyse how our website is used.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). All data is anonymised.
- Preference Cookies: Remember your settings and preferences for a better experience on future visits.
- Marketing Cookies: Used to display relevant advertisements and measure campaign effectiveness.
You can control or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on truewayfinance.com.
Sharing of Information
TrueWay Finance does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website (e.g., hosting providers, email platforms, analytics tools). These parties are contractually bound to keep your data confidential.
- Legal Requirements: If required by law, court order, or governmental authority, we may disclose your information to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
- Protection of Rights: To protect the rights, property, or safety of TrueWay Finance, our users, or others.
We will always inform you if we are required to share your data in ways not described in this policy.
Data Security
We take the security of your personal information seriously. TrueWay Finance implements industry-standard technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure.
- SSL/TLS encryption for all data transmitted to and from our website
- Secure servers with restricted access controls
- Regular security audits and vulnerability assessments
- Staff training on data handling and privacy best practices
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee its absolute security.
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information. TrueWay Finance respects and honours these rights, which may include:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Ask us to correct any inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data (“right to be forgotten”), where applicable.
- Right to Restriction: Ask us to limit how we process your data in certain circumstances.
- Right to Data Portability: Request your data in a portable, machine-readable format.
- Right to Object: Object to processing of your data for direct marketing purposes at any time.
- Opt-Out of Emails: Unsubscribe from our newsletters or marketing emails at any time using the unsubscribe link in any email.
To exercise any of these rights, please contact us at the email address provided in the Contact section below. We will respond to all valid requests within 30 days.
Third-Party Links
Our website may contain links to third-party websites, financial platforms, or external resources for your convenience and information. These links are provided for reference only.
TrueWay Finance does not control or endorse the content, privacy practices, or terms of these third-party websites. We are not responsible for the privacy policies or practices of any external sites you visit through links on truewayfinance.com.
We strongly encourage you to review the privacy policy of every website you visit before sharing any personal information.
Children’s Privacy
TrueWay Finance is intended for adults and does not knowingly collect any personal information from children under the age of 13 (or the applicable age of digital consent in your jurisdiction).
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at the details below. We will take prompt steps to delete such information from our records.
Changes to This Privacy Policy
TrueWay Finance reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will:
- Update the “Last Updated” date at the top of this page
- Post a prominent notice on our homepage or notify you by email where appropriate
- Archive previous versions of this policy upon request
Your continued use of truewayfinance.com after any changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how TrueWay Finance handles your personal data, please do not hesitate to reach out to us:
- Website: www.truewayfinance.com
- Email: Admin@excelmindagency.com
- Response Time: Within 2–3 business days
We take every privacy concern seriously and are committed to resolving your queries as quickly as possible.